Case Data Entry
Upload documents — AI fills the form automatically
1 Upload Documents ✦ AI
📄
FreshBooks Invoice
Select PDF or image
🔍
IDIcore Report
Select PDF or image
2 Review & Submit
✅
Case Submitted!
Data sent to the system.
An SMS will be generated and sent automatically.
Case #—
No further action needed.
🔒 Internal use only · TCG DATAE Operations · Denny Borges, P.A.
⚡ How It Works
Complete a case in 3 simple steps
1
Upload Documents
Upload the FreshBooks invoice and the IDIcore report. AI reads both and fills the form automatically.
2
Review & Submit
Verify the auto-filled fields, adjust the confidence score, add any notes, then hit Submit.
3
System Does the Rest
The data goes to the Sheet, the SMS is generated automatically, and RingCentral sends it to the client.
📋 Agent Reminders
🔍
IDIcore first. Always do the skip trace before submitting the case.
📞
Phone format. Enter 10 digits only — no country code, no dashes.
🎯
Confidence score. Only submit cases above 70 — below that the SMS won't send.
⚰️
Deceased cases. Mark "Yes" and the system will send the right SMS to next of kin.
✅
One submit per case. Don't submit the same case twice — check with your supervisor first.
👥 Manage Agents
TCG DATAE
Mon–Fri · 9 AM – 6 PM EST
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