Legal document
Terms of Service
These Terms govern your access to and use of TCG DATAE services, Notary Network memberships, our website, and all associated communications.
Effective: Aug 17, 2024 Florida law 12 sections
Introduction

Welcome to TCG DATAE. These Terms of Service (“Terms”) govern your access to and use of our services, website, and all associated communications provided by TCG DATAE (“we,” “us,” or “our”), a trade name of TCG Capital Group LLC. By engaging with our services, you agree to be bound by these Terms. If you do not agree with them, you may not access or use our services.

These Terms establish the legal relationship between TCG DATAE and each client, notary member, affiliate, or visitor interacting with our systems. They exist to promote transparency, define responsibilities, and ensure compliance with both U.S. federal and Florida state law.

01
Scope of services

TCG DATAE provides back-office support, document management, investigative research, and administrative services to law firms, notaries, and legal service providers. Our focus includes dormant asset recovery, probate assistance, heir verification, document translation, and case preparation.

We are not a law firm, and we do not offer legal representation or advice. Any interpretation of law, drafting of pleadings, or direct representation in court must be performed by licensed attorneys. TCG DATAE operates as a supporting entity, improving the efficiency and accuracy of legal professionals’ work through structured, compliant, and verified data processes.

TCG DATAE also operates the TCG DATAE Notary Network, a paid monthly membership program for notaries described in Section 06.

02
Client responsibilities

Clients are expected to provide truthful, complete, and accurate information when engaging with TCG DATAE. This includes identity verification, providing the necessary authorizations, and submitting documentation that complies with relevant local and federal regulations.

Clients must also ensure that any data shared with TCG DATAE does not infringe on the rights of third parties, and that they hold legal authorization to disclose it. TCG DATAE is not responsible for delays or errors resulting from incomplete or inaccurate submissions.

By using our services, clients agree to follow all applicable laws, ethical standards, and professional obligations associated with their practice or industry.

03
Confidentiality

Protecting client confidentiality is at the core of our operations. All case-related data, communication, and supporting materials received by TCG DATAE are handled under strict data privacy protocols. Information is never shared with third parties except where required by law, authorized by the client, or necessary to complete contracted services.

Every employee and subcontractor is bound by a signed non-disclosure agreement and is subject to internal audits. We use secure digital storage, encryption, and limited-access systems throughout.

04
Third-party collaboration

TCG DATAE frequently collaborates with independent attorneys, law offices, investigators, and technical vendors to complete client projects. These partnerships are selected and monitored to ensure confidentiality, quality, and compliance.

Although TCG DATAE coordinates these relationships on behalf of clients, each third-party collaborator operates independently. We assume no liability for their actions, delays, or professional opinions. Clients may request a list of the third-party providers involved in their case, where legally permissible.

05
Payment terms

All service fees must be agreed in writing before work begins. Unless the service agreement states otherwise, payment is due on receipt of the invoice. Late or missing payments may delay service delivery or suspend work.

TCG DATAE reserves the right to add administrative or late fees to accounts overdue by more than fifteen (15) days. Unpaid accounts may be referred to collections, or deliverables may be withheld until payment is received in full.

All payments are final and non-refundable except as described in our Refund Policy or in the applicable engagement terms. Card payments are processed by Clover (Fiserv); TCG DATAE never sees or stores your card information.

06
Notary Network memberships

Notary Network memberships are subscriptions billed monthly in advance. By activating a membership, you authorize TCG DATAE, through its payment processor Clover (Fiserv), to charge the price of your selected plan when you activate it and again on the same day of each following month, until you cancel.

Cancellation: you may cancel at any time, with no cancellation fee and no long-term contract, by emailing info@tcgdatae.com or calling +1 (888) 815-7782. To avoid the next monthly charge, your cancellation must be received before your next billing date.
No partial-month refunds: after you cancel, your membership remains active until the end of the month already paid. Fees already paid are not refunded, except for billing errors as described in our Refund Policy.
Plan benefits: the benefits of each plan are described on the membership plans page at the time you enroll. Case assignments depend on case availability in your service area.
Price changes: we will give at least 30 days’ notice by email before any price change takes effect.
Independent status: membership does not create an employment, partnership, or agency relationship. Notaries remain independent professionals responsible for their own commission, licensing, and compliance with notary law.
Termination by TCG DATAE: we may suspend or end a membership for non-payment, an inactive or invalid notary commission, or misconduct. Once a membership ends, no further charges are made.
07
Intellectual property

All proprietary materials, designs, graphics, text, forms, and digital resources created by TCG DATAE are protected under copyright and trademark law. Clients receive a limited, non-transferable license to use deliverables strictly for the purposes agreed in their contract.

Reproduction, distribution, modification, or public display of any TCG DATAE intellectual property without written authorization is prohibited. Violations may lead to civil or criminal penalties under U.S. intellectual property law.

08
Limitation of liability

To the fullest extent allowed by law, TCG DATAE is not responsible for any indirect, consequential, incidental, or punitive damages arising from the use of, or inability to use, our services. Our total liability in any claim will not exceed the fees paid by the client for the specific service in question.

This limitation applies to damages resulting from data errors, delays, loss of profits, or technical interruptions. Clients acknowledge that no data system is infallible and that occasional disruptions may occur through maintenance, third-party software, or internet instability.

09
Disclaimer

While TCG DATAE works for accuracy and reliability in everything we deliver, we cannot guarantee absolute precision or completeness. All materials, reports, and communications are provided “as is” and “as available,” without warranties of any kind, express or implied.

Our role is to assist legal judgment, not replace it. Clients remain responsible for verifying the legal sufficiency of any documentation or recommendation we produce before relying on it for court filings or contractual use.

10
Modifications

TCG DATAE may update or revise these Terms at any time. All modifications are posted on this page with a revised date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

We recommend reviewing these Terms periodically. Significant changes that affect active memberships or engagements will also be communicated by email.

11
Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any dispute arising under or in connection with these Terms will be resolved through binding arbitration conducted in Miami-Dade County, Florida.

The arbitration will follow the procedural rules of the American Arbitration Association (AAA). Both parties agree to bear their own legal costs and to honor the arbitrator’s final decision.

12
Contact information

For questions, clarifications, or legal correspondence regarding these Terms, contact us at:

Organization
TCG DATAE
Mailing address
P.O. Box 22-6440
Miami, FL 33222