Our services involve structured research, document preparation assistance, third-party submissions, compliance coordination, and administrative case management. Once a request is accepted, internal resources and personnel time are allocated immediately.

Because these services are time-based and operational, fees compensate professional effort rather than physical goods.

Fees are generally non-refundable once any of the following has occurred:

Refund requests may be considered case by case, under limited circumstances:

Notary Network memberships (Basic, Advanced, Professional, and Elite) are billed monthly in advance and renew automatically every month until you cancel.

Contact our office directly to resolve any billing concern before initiating a chargeback with your financial institution. We can usually settle it faster than the bank can.

Initiating a chargeback without prior communication may delay resolution and will require us to submit supporting documentation, including the terms accepted at checkout and records of the services or membership provided.

If a refund is approved, processing takes approximately 5–10 business days, depending on the original payment method and your financial institution.

Refunds are issued only to the original payment method, unless the law requires otherwise.

Once a service has been completed or substantially performed, no refunds are issued. Completion includes research delivery, document procurement, submission confirmation, or administrative case closure.

To request a refund review or cancel a membership, contact us with your full name, a description of the service or membership plan, and your payment reference details.